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Return Policy

30-DAY MONEY BACK GUARANTEE

Walls Republic has a 30-Day Money Back Guarantee for international and North American customers, ensuring your complete satisfaction. You can return your product for any reason within 30 days of delivery and get a full refund.

The product must be returned in its entirety and in the same condition as when it arrived at your site. It must not have been installed, removed from packaging, and then returned.

Cost of shipping will not be refunded. This guarantee applies to all regular Walls Republic products only and does not apply to custom made and special orders (Walls Republic Murals). Before returning your order, please contact our Customer Service department for assistance.

Commercial wallpaper may not be returned at any time.

LEFT OVER WALLPAPER

Excess material (full rolls in their original wrapping/packaging) may be returned. They are subject to a 35% restocking fee if returned within 30 days of purchase. Shipping costs relating to a return is the sole responsibility of the Buyer and is not refundable. Please allow 15 days for refund after receipt of returned item/s in our warehouse. Leftover wallpaper and excess materials are subject to all other terms and conditions of our return policy.

PRODUCT DAMAGED IN SHIPPING

In the unlikely event that your products are damaged or there is an error with the products you received, simply call us toll free at 1-800-990-2250 (North America) or 001-905-604-9255 (International) within 7 days of delivery in order to make a claim. If something is wrong with an order, we will take immediate steps to replace the product.

Please do not schedule installation of your products until after the product has been received and examined. Installing a damaged or defective product may void a warranty or damage claim.

Our products are carefully packaged to avoid damage in shipping. Damage to products will virtually always be visible on the exterior of the roll. If products are damaged inside of the packaging, please stop installation and contact Walls Republic customer Service right away.

If products have been damaged in shipping or are missing, Walls Republic will replace the products.

IIf you have any questions regarding returns or claims, please contact the Claims Department toll free at 1-888-990-2250 (North America), 001- 905- 604- 9255 (International), or by email at info@wallsrepublic.com