Unfortunately, we are unable to process your order because the transaction on your credit card was declined. This may occur for a variety of reasons. Please ensure you have used the correct address that is associated with your credit card and that you have input the correct security code. While you can ship to any address, your billing address MUST match the address on file by your credit card company for the transaction to process. If you have confirmed this information and are still receiving an error, please contact us toll free at 1-888-990-2250 or by email at fa@wallsrepublic.com to complete your transaction. We are available by phone Monday to Friday between 10:00 am - 6:30 pm EST.

Click the "My Account / Order Status" link at the top right hand side of our site to check your order's status.

Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.

Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If your order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If your order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If your order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.

Click the "My Account / Order Status" link at the top right side of our site.
Enter your email address.
Select "I am a new customer".
Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.

Please see return policy for more information on returning an item.

If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.

Please see our return policy for complete details regarding our return policy.

Walls Republic offers a 30-day money-back guarantee applicable to both North American and international customers. Items may be returned for a full refund provided they remain in unused condition, in original packaging, and have not been installed. Return shipping costs are non-refundable. This policy excludes custom-made items and mural orders. Commercial wallpaper is not eligible for return under any circumstances. Customers must contact Customer Service before initiating a return.

Excess wallpaper may be returned if it is in full, unopened rolls and within 30 days of purchase. A 35% restocking fee will apply. All return shipping costs are the buyer's responsibility. Refunds will be processed within 15 days of receipt, contingent on compliance with all return policy terms.

Customers must report damaged or short-shipped products within 7 days of delivery. Contact should be made via toll-free number (North America: 1-800-990-2250; International: 001-905-604-9255). Do not proceed with installation if damage is identified. Damage is typically apparent on the exterior of the packaging. Should concealed damage be discovered post-unwrapping, cease installation and notify Customer Service immediately. Walls Republic will facilitate product replacement in verified cases of transit damage or loss.

To monitor order status, utilize the "My Account / Order Status" link accessible at the top-right corner of the website interface.

Shipping fees are calculated during the checkout process. Once items are added to the cart, users can proceed to checkout to view available shipping options and corresponding costs. Orders are typically dispatched shortly after payment confirmation.

Estimated shipping timelines are displayed on each product page. Customers can track their order status via the "My Account / Order Status" section. Shipment confirmation and tracking details will be provided via email within 24–48 hours of dispatch.

Products eligible for complimentary shipping are marked with a designated icon. If such items are included in an order, no shipping charges will apply for those products.

Returns must be initiated within 30 days of delivery. Only products in their original, unused condition and packaging are eligible for full refunds. Custom and mural items are excluded. Customers are advised to contact Customer Service before sending back any merchandise.

During account registration, customers can select their shipping country. If a specific country is not listed, international delivery services are not available to that location at this time.

Payment is accepted via Visa and MasterCard online. To use American Express, customers must place their order by phone (North America: 1-888-990-2250; International: 001-905-604-9255).

Walls Republic maintains a 30-day return policy. Eligible products may be returned in their original condition and packaging for a full refund. Shipping costs are not reimbursed. Custom-made products and murals are excluded from this policy. Contact the Customer Service team at sales@wallsrepublic.com or 1-888-220-9093 for assistance.

We are committed to offering the best value at the best price. We strive to keep prices low and save you money.

We value your privacy. Please review our Privacy Policy for full details on how your data is used and protected.

This website uses SSL (Secure Socket Layer) encryption, the highest standard in internet security.

You only pay sales tax if your shipping address is in the same state as our warehouse.

Visit the "My Account / Order Status" page to compare your order history with your financial records. Contact customer service for assistance.

Log in to your account and use the "My Account / Order Status" page to print invoices.

Credits usually take 7–10 business days after we receive your returned item(s).

Your credit card will be charged within 24 hours prior to shipment of your order.

To purchase a gift certificate, click the link on our site. To redeem one, enter the code during checkout.

Use navigation menus or the search bar. If you need help locating a product, contact our customer service team.

Use categories at the top, left, or bottom of the site. Hover your mouse over links (cursor changes to a hand) or use the search bar.

Click “View Cart” and enter your coupon code in the box at the bottom of the shopping cart before checking out.

Walls Republic wallpapers are made from high-quality non-woven fabric backing, making them “dry strippable” and easy to remove in full strips without mess—if the wall is properly prepped.

Wall Preparation Tips:

• Make sure the wall is smooth, clean, and dry.
• Use T.S.P. (trisodium phosphate powder) to clean the surface, then rinse.
• Apply a primer like Roman PRO-999 (Rx-35® Sealer/Primer).